About Us
Qfirst is a one of its kind automated cloud-based software which was built with the aim to help organizations comply with any ISO standard requirements. This unique and customizable software not only fulfils your organization’s Management System requirements but also helps you streamline your business processes.
The software consists of 8 major modules which help to manage the business as a whole by integrating the processes with the standard requirements.
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Mission
Our mission is to create a platform where the company’s stakeholders can manage their processes in order to be compliant with the Management System requirements backed with high level of user engagement & experience.
Vision
Our vision is to be the leading software solutions provider recognized globally for servicing our clientele with the most seamless management system platform tailored to suit their business requirements and needs.
Our Modules
Organization Management
This module captures the organizational profile, its processes, product / services, people, and its stakeholders. Along with this it focuses on business strategy and objectives which are imperative for organizations to set realistic KPI’s. The purpose of this module is to manage the organizations resources and evaluate the business processes as a whole.
Risk Management
This module is specifically designed to comply with the risk management requirement of any Management System standard. The software collates inputs of risk factors and displays output related to how does the risk arise, risk levels and risk mitigation techniques / steps identified by the organization during regular intervals.
Resources
This module manages the people aspect of the organization integrating with the Management System requirements. It helps manage trainings and resource allocation of employees. Additionally, it manages all assets of the organization for smooth tracking and functioning.
Document Management
This module is critical in managing and creating documents; it gives users the flexibility to create documents while already being compliant with the Management System standard requirements. All documents are prepared, stored & changed in this module itself.
Customer Experience
This module helps capture all information on clients for the organization by creating client profiles and contacts. Users can track and manage the entire client journey through this module, right from client inquiry, client register to customer complaints and feedback.
Supplier Management
This module captures all the information related to suppliers; right from supplier registration, to their evaluation by the assigned user(s) and finally to managing supplier profiles, all in one place and easy to manage.
Audit Management
This module is solely for managing the audits within the organization, either internal or external audits. The organization can set their audit teams and create their audit plans for execution which can be tracked, and audit reports can be created through the software itself.
Task Management
This module makes it easy for users to track and manage all their tasks. You can set reminders, meetings and tasks for yourself and others. It also captures data wherever applicable and automatically creates tasks in this module for greater user experience.